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JD-SW Launches Free Official Intelligent Customer Service Robot
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In order to improve the efficiency and quality of consultation service, JD-SW (09618.HK) launched a free "Official Intelligent Customer Service Robot" to assist stores in their daily consultation response, according to JD-SW's announcement. The official intelligent customer service robot is currently in the gray release, and is expected to cover all merchants in full by the end of April. All functions of the official intelligent customer service robot are free to use, mainly including problem management, consultation data, diagnosis & analysis, authority management and other modules. Merchants can turn on the fully automatic reception mode and intelligent auxiliary reception mode at the same time or separately. AAStocks Financial News |
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