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SYNAGISTICS to Launch E-commerce AI Agent to Assist Buyers in Verifying Trading Authenticity
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SYNAGISTICS (02562.HK)'s CEO and Co-founder, Olive Tai, said that the Company will fully utilize the vast amount of data accumulated on the platform this year to introduce AI to enhance platform features. This includes automatically responding to inquiries from potential overseas customers and generating merchant performance reports to improve operational efficiency.

The Company will launch a verified e-commerce AI agent to assist buyers in verifying the authenticity of transactions, she added.

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Regarding BABA-W (09988.HK)'s recent stake reduction in SYNAGISTICS, Tai noted that BABA-W is a passive investor and does not participate in the Company's operations. The shareholding reduction does not affect SYNAGISTICS' collaboration with BABA-W's Southeast Asian e-commerce platform, Lazada.
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